Jean-Pierre Tremblay is an experienced professional in IT operations and incident management, with a strong background in problem management. Tremblay has held various leadership and advisory roles at Banque Nationale du Canada, including Leader of Governance for Incident and Problem Management, and Senior Advisor for Problem Management. Previous positions include Service Delivery Manager and Major Incident Owner at IBM Canada Ltd., as well as System Operator roles at both ISM Quebec and Banque Nationale du Canada. Tremblay holds a Bachelor's degree in Business Administration from UQAM | Université du Québec à Montréal, obtained in 1995.
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