Damien Dineen

Head Of Brand, Marketing & PR at National Broadband Ireland

Damien Dineen has a diverse work experience spanning over 12 years. Damien is currently working at National Broadband Ireland as the Head of Marketing, CX & Insights. In this role, they are responsible for developing innovative strategies and seamless customer experiences to optimize stakeholder sentiment towards the company. Prior to this, they worked at ahm Health Insurance as a Proposition Manager and CX specialist. Damien led cross-functional teams to design and deliver mental health and wellness supports and drove growth and retention through distinctive propositions. Before that, Damien worked at eir Ireland, where they held roles such as Segment & Proposition Marketing Manager and Retail Store Manager. In these positions, they achieved commercial targets, trained new store managers, and oversaw the success of multiple stores. Damien's experience showcases their expertise in marketing, customer experience, and strategy development.

Damien Dineen completed a Masters in Digital Marketing Strategy from Munster Technological University from 2018 to 2020. Before that, they earned a Bachelor of Business (Hons) from the Institute of Technology, Sligo from 2015 to 2017. Additionally, Damien obtained a Diploma in Financial Management from ICM - Institute of Commercial Management in 2004-2005, and a Diploma in Marketing, Advertising, and PR from the same institute from 2002 to 2005. In 2020, they also participated in a Leadership Professional Development Program at La Trobe University.

Links

Previous companies

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Timeline

  • Head Of Brand, Marketing & PR

    March 1, 2024 - present

  • Head Of Marketing, CX & Insights

    November, 2022

  • Head Of Customer Experience & Insights

    February, 2021