Erin Phelan

Director Of Client Relations at NATIONAL Business Technologies

Erin Phelan is currently the Director of Client Relations at NATIONAL Business Technologies, where Erin has been since February 2024. Prior to this role, Erin worked as a Quality Control Lead at CAP COM Federal Credit Union from August 2018 to February 2024. Erin also has extensive experience as a Quality Services Engineer/Data Accountability at Xerox Litigation Services and Conduent Legal and Compliance Solutions from August 2010 to August 2018. Erin started their career as a Customer Service Representative at Phoenix Life Insurance Company, where Erin was responsible for servicing and processing financial transactions, resolving customer inquiries, providing guidelines to staff, and mentoring team members.

Location

Albany, United States

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NATIONAL Business Technologies

Experienced team of business technology professionals committed to the needs of our customers since 1927. From our humble beginnings as the Camera Exchange downtown Albany, NATIONAL has grown to become one of the nations most respected business technology providers. As a privately owned company, we make it easy for small, medium, and large organizations to leverage best of breed, value driven technology products, services and support. Together we can make sure your entire IT infrastructure is fully optimized and cost-minimized to drive your business forward as our partner. WHAT WE DO • We provide world-class business technology to improve our client’s productivity • We are driven to be the most knowledgeable and best prepared to serve our client’s needs • We respond to our client’s needs with a sense of urgency • We hold ourselves to the highest standards of honesty and integrity • We are committed to the success of our community AREAS WE SERVE • Albany NY (HQ) • Glens Falls, NY • Plattsburgh NY • New Windsor NY • South Burlington VT • Capital Region (Tech Valley) PROBLEMS WE SOLVE • Cyber Security Threats • Overspending on Technology • IT / Network Performance Issues • Lack of Internal Resources • Paper Dependent Workflows • Outdated Phone Systems • Uncontrolled Printing • Multiple Invoices TECHNOLOGY SOLUTIONS WE PROVIDE • Remote Monitoring / Support • IT & Cloud Services • Data Security Protection • Document Scanning, Storage & Management • Business Printers & Multifunction Devices • Managed Print Services • Workflow Automation • Large Format & Production Printers Let’s connect to discuss mutual opportunities! 518-724-6455 800-900-1927 info@National1927.com


Employees

51-200

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