KLC Online Communities and Co-Creation
Nicole Pineda is an accomplished research professional with extensive experience in insights and client relations, currently serving as the Director of Insights and Client Relations at KLC Online Communities and Co-Creation since March 2025. Prior roles include Strategic Research Lead and Research Manager at Fuel Cycle, where significant contributions were made in designing and analyzing surveys related to consumer behaviors and product performance. Nicole's background also includes experience as a Market Research Analyst at USAA and a Consumer Behavior and Insights Data Analyst at Envirosell, focusing on qualitative and quantitative research methodologies. Nicole has a Bachelor of Arts in Sociology from Hunter College and has developed expertise in consumer behavior analysis and data collection methodologies throughout a diverse career that spans over eight years.
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KLC Online Communities and Co-Creation
For more than 25 years, KLC has connected brands with their customers through their online community and co-creation expertise, empowering clients to uncover insights that power real-time business decisions and accelerate innovation. Our online communities give brands on-demand access to their customers and create an ongoing dialog using our suite of research collaborative tools. KLC also specializes in co-creation; our proprietary solution, CrowdWeaving™, enables clients to leverage their brands while co-creating with their ideal customers. As a collaborative research firm, KLC offers both full and flexible service models and has worked with some of the world’s leading brands across all industries such as Aflac, Delta, Sony, Hormel, Verizon, Nestle, Time Warner, ConEdison and more.