Joey Thomas

Joey Thomas currently serves as the Senior Director of Business Program Management at the National Christian Foundation, a position held since September 2023. Previously, Joey Thomas worked at AT&T Labs, Inc. for a decade, leading the Network Quality Improvement Program as Director, where collaborative efforts utilized network and customer data to achieve award-winning performance. Within AT&T, additional roles included Director of Segment Customer Experience Diagnostics and Director of Marketing Strategic Planning and Analysis. Prior experience includes various directorial roles at BellSouth Telecommunications, including Director of Marketing Database & Customer Intelligence and Director of Regulatory Metrics, among others. Joey Thomas began a career in academia as a Faculty Lecturer and Graduate Teacher at The University of Alabama, following early professional roles as an Actuarial Analyst and Manager in project and performance management. Educational qualifications include a Ph.D. in Applied Statistics and multiple advanced degrees from The University of Alabama and Samford University, encompassing statistics, mathematics, and business administration.