Amado B.

Amado B. has extensive work experience in the IT field. Amado is currently the Director of IT at the National Domestic Violence Hotline, a position they started in March 2022. Prior to this, they worked at The Nature Conservancy as a Lead IT Manager from September 2018 to March 2022. In this role, they resolved technical issues for 400 users and managed a team of 3. Before that, Amado worked at Fenwick & West as a Service Support Analyst from March 2015 to September 2018. Amado directed a team of 3 and provided first-line investigation and diagnosis of incidents. Amado'sfirst IT role was at Wilson Sonsini Goodrich & Rosati as a Desktop Support Technician from June 2012 to March 2015. In this position, they supervised a team of 8 and provided help desk support for 120 users.

Amado B. holds a Bachelor of Science degree from San Jose State University. The field of study for this degree is not specified. Additionally, Amado has obtained various certifications including Agile Leader from Six Sigma Global Institute in April 2022, Scrum Master Certified (SMC) from Six Sigma Global Institute in March 2022, Yellow Belt from GoLeanSixSigma.com in April 2019, Certified Casper Technician from Jamf in October 2016, and Apple Certified Associate, Mac Integration 10.11 from Apple in March 2016.