Amado B. has extensive work experience in the IT field. Amado is currently the Director of IT at the National Domestic Violence Hotline, a position they started in March 2022. Prior to this, they worked at The Nature Conservancy as a Lead IT Manager from September 2018 to March 2022. In this role, they resolved technical issues for 400 users and managed a team of 3. Before that, Amado worked at Fenwick & West as a Service Support Analyst from March 2015 to September 2018. Amado directed a team of 3 and provided first-line investigation and diagnosis of incidents. Amado'sfirst IT role was at Wilson Sonsini Goodrich & Rosati as a Desktop Support Technician from June 2012 to March 2015. In this position, they supervised a team of 8 and provided help desk support for 120 users.
Amado B. holds a Bachelor of Science degree from San Jose State University. The field of study for this degree is not specified. Additionally, Amado has obtained various certifications including Agile Leader from Six Sigma Global Institute in April 2022, Scrum Master Certified (SMC) from Six Sigma Global Institute in March 2022, Yellow Belt from GoLeanSixSigma.com in April 2019, Certified Casper Technician from Jamf in October 2016, and Apple Certified Associate, Mac Integration 10.11 from Apple in March 2016.
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National Domestic Violence Hotline
For more than 25 years, the National Domestic Violence Hotline has answered the call - over 6 million calls, chats, and texts to date - of those affected by relationship abuse. As the only 24/7/365 national service provider offering services via call, chat, and text, we work to shine a light on domestic violence by supporting and advocating for survivors, providing hope in times of crisis, and promoting healthy relationships for all. The Hotline provides confidential, one-on-one support to each caller/chatter/texter, offering crisis intervention, options for next steps, and direct connection to sources for immediate safety. Our comprehensive database holds more than 5,000 agencies and resources in communities all across the country. Bilingual advocates are on hand to speak with callers, and our Language Line offers translations in over 200 languages. The Hotline is also an excellent source of help for concerned friends, family, co-workers and others seeking information and guidance on how to help someone they know. We work to educate communities all over through events, campaigns, and dynamic partnerships. Today, The Hotline is continuing to grow and explore new avenues of service. love is respect, a project of the National Domestic Violence Hotline and Break the Cycle, is a peer-to-peer resource for questions about dating and healthy relationships. Teens and young adults can reach us 24/7 by phone (1-866-331-9474), online chat at loveisrespect.org, or by texting "loveis" to 22522. Our highly trained advocates are also available to parents, teachers, organizations and others concerned about dating violence and abuse.