National Express
Louise Orton is an experienced professional with a diverse background in operations and service delivery. Currently serving as an Assistant Operations Manager at National Express LTD since September 2022, Louise previously held the role of Service Delivery Manager. Prior experience includes over 13 years at FirstGroup plc from June 2009 to September 2022 as a Staff Manager, as well as a Team Manager position at National Car Rental from May 2000 to March 2009. Earlier in their career, Louise worked as an Insurance Claims Handler at Norwich Union Insurance Limited from May 1995 to March 2000.
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National Express
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National Express is the UK’s largest scheduled coach operator. They are headquartered in Birmingham, with locations across the country. Their national network serves over 750 UK towns and cities. They run round-the-clock services to the UK's major airports and their festival and events services take customers to sport and music events as well as festivals.