Olawunmi Adesanya

Olawunmi Adesanya is a seasoned professional with extensive experience in customer service and resource planning. Currently serving as a Resource Planning Analyst at National Express LTD since June 2023, Olawunmi previously held the position of Customer Service Advisor at National Express Bus. A background in service operations management was developed at Sterling Bank Plc, where responsibilities included epic service delivery and team mentoring. Early career achievements include roles at VConnect Global Services as Customer Relations Manager and Call Centre Executive, focusing on customer inquiries and complaint resolution. Olawunmi's educational credentials include a Master of Business Administration from Ajayi Crowther University and a Bachelor of Science in Mass Communication from the University of Lagos. Additional training includes a certificate in Basic Presentation from FRCN Training School.