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Clorrissa Bindel

Supervisor, Client Experience at National Flood Services

Clorrissa Bindel has a diverse work experience spanning several decades. Clorrissa started their career at AT&T in 1989 as a Sales/Billing Manager, where they were responsible for managing a team of associates, developing sales programs, and achieving revenue sales objectives. Clorrissa worked at AT&T until 2010.

From 2011 to 2014, Clorrissa worked at the Sunflower Group as a Call Center Lead, overseeing the day-to-day operations of three departments and providing support to internal clients.

In 2014, Clorrissa joined US Bank as a Customer Service Manager, where they managed a team of representatives in the call center, ensuring the delivery of high-quality customer service and meeting sales goals. Clorrissa worked at US Bank until 2015.

Currently, Clorrissa is employed at National Flood Services as a Supervisor, Client Experience. In this role, they provide leadership to the Call Center/Processing staff, works closely with the Training Department on training and quality assurance, and manages various aspects of policy processing.

Overall, Clorrissa has a strong background in customer service and call center management, with an emphasis on sales, coaching, and team development.

Clorrissa Bindel completed their Bachelor's Degree in Business, Management, Marketing, and Related Support Services from Park University between 2001 and 2003. Following this, they pursued a Master of Business Administration (M.B.A.) in Management from the University of Phoenix between 2003 and 2005.

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Timeline

  • Supervisor, Client Experience

    December, 2015 - present