Kelsey Hess

Kelsey Hess has extensive experience in program management and gas field operations, currently serving as Lead Program Manager for the Metering Program Exceptions at National Grid since October 2020. Prior roles at National Grid include Senior Program Manager, Analyst, Associate Analyst, and Business Analyst in Gas Field Operations. Kelsey also has a background in customer service roles, evidenced by a position as a Hostess Server at TWIN TREES III, INC, and multiple internships in customer meter services and community management from 2016 to 2019 at National Grid. Kelsey holds a Health Sciences degree from James Madison University, earned in December 2019.