William Wise is a Senior Technical Operations Director specializing in IT and telecommunications, with extensive experience in driving improvements in cellular and landline services. Currently, they serve as the Director of Global Unified Technology Operations at National Grid, having previously held leadership roles at FairPoint Communications and Consolidated Communications, where they successfully turned around operations and built scalable customer support organizations. William's expertise includes integrating advanced systems and processes, managing multimillion-dollar projects, and fostering strong team dynamics. They are pursuing multiple degrees in telecommunications and business to further enhance their knowledge and skills in the field.
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