Nicki Britton, MBA has a diverse work experience spanning different industries. Nicki is currently working as a Team Lead for Marketing Implementations at NISC since 2023. Prior to this, they worked at National Information Solutions as a Marketing Implementation Lead from 2017 to 2023.
Before joining NISC, Nicki was the Director of Operations at SourceOne Solutions (SOS) from 2013 to 2016, where they managed daily operations and successfully reduced staff while maintaining steady revenues. Nicki also served as a Business Analyst - Project Manager at SOS from 2011 to 2013, overseeing the planning, design, and production of new online billing software.
Earlier in their career, Nicki held roles such as Office Manager and Customer Service Manager at SOS, where they managed billing conversions and provided exceptional customer service to clients. Nicki also served as a Customer Service Manager at Lake Superior Magazine, handling brand development, customer support, and specialized marketing.
Additionally, Nicki has experience as a Project Manager at BlueWave Advertising, where they managed marketing and advertising projects for small businesses. Nicki also worked as a Communications Director at Broadway Station Restaurant, researching advertising and marketing opportunities and implementing successful programs.
Nicki's work experience showcases their expertise in marketing implementations, operations management, project management, customer service, and communications. Nicki'sMBA background further enhances their skills in these areas.
Nicki Britton, MBA, completed their Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from the University of Minnesota Duluth in 1997. During their time at the University, they also pursued a second Bachelor of Science degree in Marketing. In 2019, they furthered their education by earning a Master of Business Administration (MBA) specializing in Leadership and Change from The College of St. Scholastica. Additionally, in 2017, they obtained the Salesforce Certified Advanced Administrator certification from Salesforce.
June, 2023 - present