James McSheffrey

Mr. McSheffrey is Vice President of Property and Claims Operations for The Hanover Insurance Group. He was appointed to the NICB Board of Governors in 2014.

In this role, he has oversight of various areas of the Claims organization including Property, Large Loss, CAT, SIU, and Subrogation. He has spent his entire career in the insurance claims industry, entering as a claims adjuster for Commercial Union over 30 years ago.

Mr. McSheffrey is a graduate of Boston College. He holds both the Chartered Property Casualty Underwriter (CPCU) and Certified Insurance Counselor (CIC) designations. He is a past Chairman of the AIA Claims Technology Committee and is presently a member of the ISO Claims Council.