Luis Afonso

Luis Afonso is a skilled IT professional with extensive experience in service delivery and technical support. Currently serving as Service Delivery Manager at the National Portrait Gallery since February 2023, Luis previously held positions at the Museum of London, where responsibilities included ICT Helpdesk Manager and ICT Helpdesk Technician from August 2020 to March 2023. Prior to that, Luis worked as a Senior Technical Analyst at Deloitte UK from December 2016 to June 2020, and as an Infrastructure System Technician at everis UK between March 2015 and September 2016. Luis's early career included a role as a Researcher at Instituto de Telecomunicações, focusing on unmanned aerial vehicle monitoring systems. Luis holds a Master's Degree in Telecommunications and Computer Engineering and a Bachelor's Degree in Telecommunications and Computer Science from Iscte - Instituto Universitário de Lisboa.