Priscilla Trevino is an experienced professional in technology and service management, currently serving as the Service Strategy & Process Assurance Manager at the National Renewable Energy Laboratory since 2012. In this role, Priscilla monitors and coordinates the delivery of IT services to meet laboratory demands and develops standard service strategies. Previously, Priscilla held the position of Client Engagement Specialist within the Information Services Office, fostering strategic business relationships to understand IT needs. Prior experience includes a Senior IT Project Coordinator role at MillerCoors, where Priscilla led initiatives for a significant PC refresh project, and an IT Service Delivery Account Lead position at IBM, managing services for Zurich North America. Priscilla began a career in fitness as a Lead Drill Instructor at Bulldog Bootcamp Company. Priscilla earned a BA in Computer Science from Yale University in 1998.
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