Terry Valdes

Director of Customer Care at National Retail Solutions

Terry Valdes has a diverse work experience spanning several industries and roles. Terry's most recent positions include Director of Customer Care at National Retail Solutions (NRS Plus) and IDT Corporation, both starting in 2022. Prior to that, Terry served as a Customer Service Manager at Supreme Energy, Inc. and HOP Energy LLC from 2017 to 2022. Terry's earlier experience includes roles such as Manager, Desktop Support for New York at L Brands from 2015 to 2017, Director of Billing Operations at Quickcomm (Vodafone) from 2010 to 2013, Database Administration at Technology Cost Insight in 2008-2009, and Director at Control Point Solutions from 1996 to 2007. Terry's career began in 1986 as an HR professional at A-P-A Transport Corp., where Terry worked until 1994.

Terry Valdes holds a degree in Business Management from Saint Peter's University. The specific years of attendance are not provided. In addition to the degree, Valdes also has a certification as a Desktop Support Manager from HDI. However, the exact month and year of obtaining this certification are not mentioned.

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Timeline

  • Director of Customer Care

    January, 2022 - present