Richard Gibson

Richard Gibson has extensive experience in the insurance and automotive industries, currently serving as National Manager of Repair Quality and Incident Response at NTI since August 2012. Previous roles at NTI include Manager of the Repairer Network and Technical, Claims Services Manager, and Team Leader for both the National Desk Assessing and National Parts Auditing teams. Prior to NTI, Richard held positions as a Marine Surveyor and Loss Adjuster at Cerno, managing various types of motor assessments. Additionally, Richard worked as a Senior Motor Assessor at IAG, overseeing the Queensland Rural assessing pod. Richard's career began at Volkswagen Group Australia, where advanced service work and warranty management were key responsibilities. Educational background includes studies at Coffs Harbour High School and NSW Higher School, with a focus on Science, Physics, Engineering Science, and Geography.