Debbie Langley

Contact Center Manager (acting) at Natural Hazards Commission Toka Tū Ake

Debbie Langley has extensive experience in change management and customer care, currently serving as Change Adoption & Delivery Manager at Enable Fibre Broadband since October 2018, after holding various roles including Change & Adoption Lead and Customer Care Manager. Concurrently, Debbie has been an Acting Contact Center Manager and Senior Project Manager at Earthquake Commission since July 2017. Prior to these roles, Debbie worked at Spark New Zealand from February 2012 to July 2017 as Business Solutions Manager, overseeing a team responsible for implementing change across 1300+ agents. Debbie's career began at Telecom New Zealand, where from February 2003 to February 2012, roles included Business Implementation Manager and Technology Support Manager, both focused on managing projects and enhancing technology solutions for frontline teams.

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