Sunny M started their career in 2008 as a Customer Support Representative at FlightSafety International, where they provided outstanding customer service to high-profile clients and received an award for their customer service skills. They then joined Enterprise Rent-A-Car in 2011 as a Management Trainee, where they handled customer inquiries, rental contracts, and assessed risk for rentals. Sunny M returned to FlightSafety International in 2012 and held various roles, including Customer Support Representative, Customer Support Manager Assistant, Customer Support Manager II/Human Resources, and Customer Support Manager III. In these roles, they were responsible for managing customer support teams, training employees, maintaining business relationships, and ensuring compliance with aviation regulations. In 2022, Sunny M joined the Natural Resources Defense Council as an HR Policy & Compliance Specialist before transitioning to their current role as an HR Business Partner.
Sunny M obtained a Bachelor's degree in Liberal Arts and Sciences/Political Science from Armstrong State University, with an unspecified start year and completion in 2008. Prior to that, Sunny attended South Effingham High School from 1999 to 2003, although no specific degree or field of study was achieved during this time.
In terms of additional certifications, Sunny M obtained the following:
1. "Advanced Customer Service" certification from Lorman Education Services in June 2020.
2. "Human Resources: Employee Management" certification from Lorma in June 2020.
3. "Compensation Studies" certification from Cornell University in July 2019.
4. "Effective Communication and Human Relations" training from Dale Carnegie Training (specifics on the date of acquisition are unavailable).
5. "Leadership Training for Managers" from Dale Carnegie Training (specifics on the date of acquisition are unavailable).
It is important to note that no assumptions can be made about Sunny's education history beyond the information provided.
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