Anna McCall

Process & Operating Model Programme Director, Finance at NatWest Group

Anna McCall currently serves as the Process & Operating Model Programme Director for Finance at NatWest Group, a position held since January 2024. With a strong background in continuous improvement and HR transformation, Anna previously held the role of Digital HR (Workday) Colleague Experience Programme Director at RBS from January 2017 to January 2020, focusing on enhancing HR colleague experiences through process design. Furthermore, Anna's extensive experience at the Royal Bank of Scotland includes various leadership roles, such as Head of Continuous Improvement for HR, Senior Business Support Manager in Change Portfolio Management, and Learning Manager for Retail Transformation, among others. Anna's career at RBS began in 2000, highlighting a long-standing commitment to operational excellence and innovation within the organization.

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