Jayne Shenton

Jayne Shenton is an accomplished project manager specializing in fraud prevention at NatWest Group since November 2017. Previously, from April 2005 to November 2017, Jayne held various roles at the Royal Bank of Scotland, including Senior Lean Consultant and Operational Team Manager, where responsibilities included managing a team of Customer Service Advisors and driving a continuous improvement culture in collaboration with the Lean Team. Jayne played a significant role in two major transformation projects in 2010 that resulted in cost reductions totaling £30 million for RBSG. Jayne holds a degree in Social Policy from Leeds Beckett University and A Levels in Politics, History, and English Language from Winstanley College.