Shankar Arumugaperumal is an experienced professional in the financial services sector with a notable tenure at NatWest Group since April 2019, currently serving as Director and Platform Lead for Manage My Money and Digital Distribution Technology on a global scale. Prior to NatWest, Shankar held various leadership roles at RBS from November 2009 to March 2019, including Head of Customer Channel Platforms and Digital Delivery, where the focus was on enhancing customer-facing applications and driving digital transformation. Shankar also contributed as a Platform Manager in Identity and Access Management and International Cash Management. Earlier experience includes a role as Head of Delivery at Liberty Mutual Insurance, overseeing offshore account operations and fostering a customer-centric culture.
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