Ileana Sullivan is a seasoned professional in operations and service management, currently serving as the Senior Manager of Global Operations and Service at Navan since January 2020. Previous roles include Senior Manager and Manager of Travel Experience at TripActions, as well as Call Center Operations Supervisor at Stericycle. Ileana has extensive experience in analyzing operational efficiency, leading teams, standardizing processes, and enhancing cross-functional collaboration. A strong background in performance coaching and project management is demonstrated through roles at BCD Travel, Travelocity Business, ACS Inc., and Maritz Travel Company. Ileana holds a high school diploma from McAllen High School.
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