MW

Matthew Williams

Customer Care Specialist at Navient

Matthew Williams possesses a diverse professional background with significant experience in customer service, sales, and communications. Currently serving as a Claims Specialist at LTCG since January 2020 and as a Customer Care Specialist at Navient since September 2016, Matthew has developed strong skills in client relations. Previous roles include Member Sales at Angie's List, Freelance Writer on Upwork, and Inside Sales Representative at Weaver Popcorn. Notably, Matthew managed the seafood department at Kroger, achieving recognition as the top-selling department in Hamilton County. Educationally, Matthew holds a Master of Science in Management from Indiana Wesleyan and a Bachelor of Arts in Journalism and Political Science from IUPUI.

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