Olivia Jacko

Senior Consultant, Customer And Brand Strategy at Navigate

Olivia Jacko is a seasoned professional in customer and brand strategy, currently serving as a Senior Consultant at Navigate since October 2023, with expertise in customer strategy, marketing strategy, and strategic communications. Previously, Olivia worked as a Marketing and Customer Experience Consulting Associate at KPMG US, where skills included multi-channel customer journey design and content marketing strategy development. Prior roles include Creative Director at Outspoken, Technical & Creative Production Director for TEDxIndianaUniversity, and various internships in sales, marketing, and buying with major brands like Ralph Lauren and URBN. Olivia holds a Bachelor of Science in Marketing from Indiana University Bloomington and is pursuing a Certificate in Advanced Perfumery from Pratt Institute.

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Navigate

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We tackle pressing problems for large and complex companies. Our work goes well beyond strategy. We're hardwired to deliver measurable, sustainable impact by focusing on what ultimately drives business performance: the way people work together. Senior executives at some of the largest companies in the region turn to us to drive transformational change programs related to operating model shifts, customer experience delivery, merger integration, and large-scale digital investments.