Herb Cohen

Herb Cohen is a seasoned professional with extensive experience in cloud operations and technical support. Since August 2001, Herb has been a Senior Cloud Operations Engineer at Navis, providing around-the-clock support and incident management for a portfolio of Cloud SaaS solutions, while also participating in on-call support to maintain production environment stability. Prior roles at Navis include Sr. Consultant in Professional Services and Lead Escalation Engineer, where responsibilities included assessing and resolving complex customer issues. Before joining Navis, Herb served as Sr. Support at Bear River Associates. Herb's educational background includes studies at Massachusetts Bay Community College from 1988 to 1990.