Susiemae Palmer

Susiemae Palmer is an accomplished professional with extensive experience in client management and service delivery in the technology sector. Since January 1997, Susiemae has held the position of Oracle Client Manager at Navisite, following a significant tenure at Oracle USA from 1985 to February 2006, where roles included On Demand Oracle Service Delivery Manager and Support Service Delivery Manager. Susiemae's expertise encompasses ensuring customer satisfaction, managing IT service delivery across customer lifecycles, leading demonstrations of Oracle software to various audiences, and implementing disaster recovery strategies. Susiemae holds a Bachelor of Arts in Accounting and Finance from Boston College, earned between 1982 and 1986.