Maria Veronica Manahan

Maria Veronica Manahan has extensive work experience in the field of training and customer support. Maria Veronica started their career in 2009 at PCCW Teleservices, where they initially worked as a Customer Support Representative before moving on to roles as a Helpdesk Specialist and Helpdesk Engineer. Maria Veronica eventually became a Product Trainer, a position they held from October 2012 until May 2017.

In 2016, Maria Veronica joined Manulife as a Financial Advisor and worked there until December 2017. Maria Veronica then joined Navitaire, an Amadeus company, in July 2017 as a Product and Training Specialist. There is no specified end date for this role, indicating that they are currently employed in this position.

Maria Veronica Manahan completed a Bachelor of Science degree in Information Technology from San Sebastian College - Recoletos de Cavite between the years 2005 and 2009. In addition to their formal education, they obtained various certifications related to learning management systems, instructional design, and digital learning from LinkedIn in 2021. These certifications include "Foundations of Learning Management Systems (LMS)," "Learning Articulate Rise," "Writing with Impact," "Applying Analytics to Your Learning Program," "Brain-Based Elearning Design," "Creating a Culture of Learning," "Develop Your Course Design and Instructional Skills," "Inclusive Instructional Design," "Training with Stories," "Using Neuroscience for More Effective L&D," "Agile Instructional Design," "Articulate 360: First Look," "Converting Face-to-Face Training into Digital Learning," "Data-Driven Learning Design," "Foundations of Corporate Training," "Instructional Design: Adult Learners," "Instructional Design: Creating Video Training," "Instructional Design: Working with SMEs," "Introduction to Screencasting," and "The Digital Transformation of Learning."