Navori Labs
Rafael Costa Antunes has extensive experience in customer service and technical support, particularly within the digital signage and IT sectors. Currently serving as Customer Services Director at Navori since September 2018, Rafael leads an international support team, ensuring high-quality service delivery and overseeing customer service policies. Prior roles include Customer Services Manager and Application Support Technician at Navori, where responsibilities encompassed project management and troubleshooting across multiple platforms. Rafael's background also includes positions at GBO S.A., OpenText Analytics, and Capita, with a focus on CRM management, software asset management, and technical support. Rafael's educational foundation includes training from EPSIC École professionelle de Lausanne and ILSC Toronto.
Navori Labs
Navori Labs, a Swiss software innovator, delivering premium digital signage and AI driven marketing analytics solutions to improve physical businesses and organizations worldwide. With over 20 years of experience Navori delivers premium technologies and large-scale deployment expertise to customers around the world. Our multiplatform software uses an open architecture and is developed in-house by a team of highly qualified engineers. We offer cloud and on-premise products that are third-party certified for government and enterprise use. QL Software includes everything you need to create, deploy your digital signage, and play any content on any screen. QL’s intuitive user interface hides a powerful, fully-featured, enterprise-grade CMS software. You can manage complex content deployment scenarios effortlessly from your desktop, tablet, or phone. Aquaji software produces comparable data to manage physical stores, assess marketing activities, and improve the customer experience. It delivers visitors foot-traffic, demographics, experience, and attention span in physical spaces. When used in conjunction with Navori’s QL digital signage platform, Aquaji delivers targeted content to any display or device based on the audience profile and can also perform as a business intelligence feeder for cross-data analysis.