Rafael Costa Antunes

Rafael Costa Antunes has extensive experience in customer service and technical support, particularly within the digital signage and IT sectors. Currently serving as Customer Services Director at Navori since September 2018, Rafael leads an international support team, ensuring high-quality service delivery and overseeing customer service policies. Prior roles include Customer Services Manager and Application Support Technician at Navori, where responsibilities encompassed project management and troubleshooting across multiple platforms. Rafael's background also includes positions at GBO S.A., OpenText Analytics, and Capita, with a focus on CRM management, software asset management, and technical support. Rafael's educational foundation includes training from EPSIC École professionelle de Lausanne and ILSC Toronto.