Cheryl Mertins is an experienced professional in the fields of process improvements, automation, and business analysis, holding various managerial positions at Navy Federal Credit Union, including Manager of Process Improvements and Automation and Assistant Manager of Business Improvements. Cheryl also served as a Requirements Analyst and previously worked as a Business Systems Analyst at Booz Allen Hamilton. Earlier career roles include Case Manager/Research Associate at McSwain Engineering Inc. and Director of Information Services and Marketing at the Society of Environmental Toxicology and Chemistry. Cheryl holds a Bachelor of Science degree in Social Science Education from Auburn University and a Bachelor of Science in Business Administration from Troy University.