Jay Roberts is an experienced IT professional with a strong background in change management and information technology consulting. Currently serving as a Senior Information Technology Consultant at Navy Federal Credit Union, Jay has previously held significant positions at PepsiCo, including Global IT Change Management Lead and Senior Release/Change Management Analyst, as well as coordinating infrastructure projects. Earlier roles include Information Technology Help Desk Analyst at Matrix and Sales Specialist at Best Buy, showcasing a diverse skill set in both technical support and customer service within the technology sector.
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