Thorunn Bitterman currently serves as the Director at the Navy-Marine Corps Relief Society, a position held since May 2016. Previously, Thorunn held the role of Ombudsman at SPAWAR from September 2015 to January 2017, and before that, served as a Navigator for AmeriCorps from September 2015 to May 2016. Thorunn holds a Master's degree in Human Relations from the University of Oklahoma, earned between 2006 and 2010, and a Bachelor's degree in Business Administration and Management from Reykjavik University, completed from 2001 to 2004.