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® .. currently serves as the Director of Network Reliability and Automation Engineering at NBCUniversal, a position held since March 2023, focusing on developing and refining processes at scale. Prior to this, ® .. held managerial roles at Amazon Web Services and Zoom, overseeing infrastructure operations and platform observability automation, respectively. Experience also includes leadership positions at Peatalk Corporation, Salesforce, Chevron, Vinmar International, Verizon Enterprise Solutions, and NEC Unified Solutions, with a strong background in network operations and IT management, beginning with a role as a Senior Network Engineer at Smith & Associates. Educational qualifications were obtained from the University of Houston between 1998 and 2001.