James Nicolson

James Nicolson is a Communications Specialist at nbn™ Australia since September 2017, utilizing a background in telecommunications and Dispute Resolution to enhance customer communication in the Network Assurance sector. Prior experience includes serving as an Investigations Officer at the Telecommunications Industry Ombudsman's Office from 2009 to July 2016 and as a Complaints Manager at the Department of Health and Ageing from 2006 to 2009. James holds a Bachelor's degree in Arts, Entertainment, and Media Management from Swinburne University of Technology, completed in 2017, and a Diploma of e-Business from Spherion Education, earned between 2000 and 2002.