Neelima Karra

Neelima Karra is a seasoned professional with extensive experience in process transformation and business analysis, currently serving as Senior Manager at NBN Co Limited since October 2012. Neelima has a proven track record of streamlining business processes, driving process maturity, and enhancing customer experience through multiple high-profile initiatives. Prior roles include Senior Consultant at SMS Management & Technology and Manager at KPMG Advisory, among others, where Neelima demonstrated expertise in project governance, IT strategy, and quality management. Neelima holds numerous certifications in Lean Six Sigma, project management, and IT service management, complemented by advanced degrees in IT and business management.