Ivy Jones holds a Master of Public Administration from Strayer University and dual Bachelor of Arts degrees in Political Science and Government from North Carolina Central University. Ivy Jones has served in various roles at the NC Department of Health and Human Services since May 2016, currently as the Program Manager of Clinical Policy Development & Operations within the NC Medicaid Division of Health Benefits, ensuring compliance with state laws and supporting policy development. Previous positions include Human Services Program Manager II overseeing the SCHIP program and Business Operations Administrative Officer III focused on detecting Medicaid abuse and fraud. Prior experience at Providence Service Corporation involved credentialing coordination, billing, and authorization finance, alongside roles at Sky Rizer's Healthcare and Standard Based Solutions.
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