Melissa Outlaw

Ms. Outlaw leads the Ncontracts client support team, vendor account management team, risk services team, and contracts services team by leveraging her wealth of client service and operational experience. Most recently she served as Vice President Services at Symplr, a healthcare SaaS credentialing and compliance company. Prior to that she served as Vice President of Operations at Kroll Background Screening. In these roles, she helped drive initiatives to enhance client satisfaction, improve operational efficiency, and increase revenues and gross margins, all while investing in her teams’ development and success.