Alisha Johnson

Alisha Johnson is an experienced Customer Success Manager currently at Priority since February 2023, previously holding the same title at Brightwell from December 2019 to March 2023, where responsibilities included enhancing partner experience and serving as an escalation point for account holders. Prior to that, Alisha worked at Verifi Inc. A Visa Company, first as a Client Support Specialist from February 2017 to December 2019, managing service configurations and billing, and earlier as a Chargeback Recovery Specialist from February 2016 to May 2017, focusing on chargeback processing and dispute management. Alisha's career also includes roles as a Fraud Analyst at Bank of America and a Verification Specialist Team Lead at Assurant, along with customer service positions at T-Mobile and Dail America-KeyBank. Alisha holds an educational background from Trident Technical College.