Vikas Tyagi

Vikas Tyagi is an accomplished IT Senior Manager specializing in Engineering and Operations, currently leading a team of over 35 IT professionals at NCR Voyix since July 2018. Vikas has successfully increased overall productivity by 30% in the current year and implemented ITIL best practices, resulting in a 45% improvement in incident resolution time and customer satisfaction. Prior to NCR Voyix, Vikas served as IT Senior Manager in Database Engineering and Operations at NCR Corporation and held various roles including Enterprise Solution Architect and Lead Information Technology Analyst at Wipro Technologies Limited and Infosys Technologies Ltd. Vikas holds a B.E. in Computer Science and Engineering from Maharshi Dayanand University, earned between 2002 and 2006.