Eric Lam is an experienced IT professional with a robust background in infrastructure services and cloud advisory. Currently serving as the Lead of Infrastructure Services and Cloud Advisory at NCS Group since February 2022, Eric previously held managerial positions at Rackspace overseeing Customer Success in North Asia and at IBM, where responsibilities included managing service delivery and leading transformation projects. Eric's extensive experience also includes roles at HSBC Private Banking as Associate Director of IT Operations, where project oversight and incident management were key responsibilities, and at Citi, where Eric co-led a significant operational team for data center services across Asia Pacific, the Middle East, and Europe. Educational qualifications include a Master’s degree in Business Systems from Monash University and a Bachelor’s degree in Computer Science from the University of Toronto.
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