Eugene Shi is an accomplished professional with extensive experience in business development and service delivery, currently serving as the Business Development & Service Delivery Director at NCS Group since January 2015. Eugene leads a team focused on Enterprise Data Managed Services, overseeing operations across multiple countries within NCS-International and Singtel Global Offices. Prior to this role, Eugene held various positions at Hewlett Packard Asia Pacific Pte Ltd, including Account Executive and Account Delivery Manager, where responsibilities included managing global accounts and ensuring high customer satisfaction. Previous experience includes roles at Nokia and the Ministry of Defence, emphasizing expertise in network management and operations. Eugene holds a Specialist Diploma in Cybersecurity from Nanyang Polytechnic and a Bachelor of Science in Computer Engineering from the University of Alberta.