NCTI, Inc.
Jeremy Jones has extensive experience in customer care, having worked in various managerial roles at different companies since the 1980s. At Jones/NCTI, Jeremy currently serves as a Senior Manager Customer Care, leading a team that has served thousands of students and trainers. Prior to this role, Jeremy worked at Communications Products and Services as a Manager Customer Service and Inside Sales. Additionally, Jeremy held the title of Service Quality Improvement Manager at Jones Intercable. Jeremy attended Jones International University from 1990 to 2009.
NCTI, Inc.
NCTI powers frontline teams and drives performance. The company equips the field for success with results-driven learning content and tools. Designed for the way people learn today, NCTI’s quality content and flexible technology solutions are created for use in the classroom and on the job. Hundreds of thousands of technicians, customer service representatives and cable and broadband industry executives credit NCTI for the knowledge and skills needed to build rewarding careers and contribute to their companies’ growth.