Alicia Traa

Alicia Traa currently serves as the VP of Global Customer Success at Nearmap, where the focus is on providing frequently-updated location content for businesses and governments. Prior to this role, Alicia was the VP of Global Customer Success at Spark Hire, Inc., leading a merger with Comeet and overseeing the integration of customer success organizations. Earlier experience includes positions at SheerID, where significant corporate growth was achieved through the scaling of customer success operations, and Atmosera, where Alicia successfully reduced customer churn and increased revenue. Additional roles at Viewpoint Construction Software and Sage involved driving substantial revenue increases and advancing customer account management strategies. Alicia holds a BA in Political Science from the University of Portland.