Britta Baumann

Britta Baumann currently serves as Vice President of Customer Experience at Nearmap, where a globally impactful Customer Success Management team and a Voice-of-the-Customer program have been established to enhance digital experiences and drive customer-centric growth. Previously, Britta held various leadership roles at eBay, including Head of C2C, where oversight of the Consumer-to-Consumer business involved cross-functional team management, strategy development, and marketing communication. Additional experience includes roles at PayPal and internships at Bain & Company and Esprit Consulting. Britta's educational background encompasses a Diplom in Business Administration from FernUniversität in Hagen and a Diplom in Kulturwirtschaft from Universität Passau, combined with an exchange program at Université Laval.