Leonico Blancia

Leonico Blancia has extensive work experience in operations and management roles. Leonico is currently working as a Senior Operations Manager at NEARSOL since June 2021. Prior to this, they worked as a Process Improvement Manager at CEF Solutions Inc. from January 2021 to June 2021.

Leonico's longest tenure was at Concentrix, where they served as an Operations Manager from March 2016 to December 2020. In this role, they managed a team of Team Leaders and agents, providing product support for Customer Service and Basic Technical Support. Leonico also handled HR-related program initiatives and support, as well as program rewards, recognition, and employee engagement projects.

Before their time at Concentrix, Leonico worked as an Operations Manager at Convergys from February 2013 to March 2016. Prior to that, they held various roles at Stream Global Services, including Sales Manager from October 2012 to March 2016, Team Lead from November 2011 to October 2012, and Technical Support Specialist from February 2007 to October 2012.

In addition to their corporate experience, Leonico also worked as an English Second Language Teacher as a self-employed professional from January 2009 to January 2014. Leonico started their career as a Customer Service Representative at eTelecare Global Solutions from November 2006 to January 2007.

Leonico Blancia attended the University of San Jose-Recoletos from 2002 to 2006, where they earned a Bachelor of Secondary Education degree with a major in English and Music. Leonico'sfield of study was Junior High/Intermediate/Middle School Education and Teaching. In addition to their degree, they also obtained several certifications, including "Finance Mastery - Sandra Johnson" from Convergys in March 2016, "Convergys Leaders as Coaches Workshop 2" from Convergys in November 2015, "Convergys Leaders as Coaches Workshop 1" from Convergys in October 2014, "Southwestern University Post- Graduate Course and 2nd Lecture Series entitled 'Special Kits for Special Kids'" from Jeyra Dano-Bajala in July 2006, and "USJ-R College of Education Seminar on Using Multi-media in Teaching" from Dr Alama Ang - Dean of the College of Education in July 2006.