Jay Kong CSM, CSPO

Jay Kong CSM, CSPO has extensive experience in customer care and product management across various technology companies. Currently serving as the Customer Care Manager Global at Neato Robotics since July 2019, Jay has also held the position of Senior Manager of Customer Care at Anki since July 2013. Prior experience includes the role of Senior Product Manager for CX Business Systems at Yahoo! beginning in April 2011, and Senior Manager of Customer Support for AMR at Logitech Inc from February 2004 to March 2011.