Hissam M.

Hissam M. is a customer service professional with a diverse background in operations and training, currently serving as Customer Service Manager and Customer Operations Trainer at Nebraska Furniture Mart since October 2019. Responsibilities include onboarding and training new recruits to help them integrate into the company effectively. Hissam M. previously held roles such as Lead Customer Service Specialist and Lead Cashier, showcasing adaptability in various customer service environments. Prior experience includes seasonal cashier work with the City of Omaha Parks and Recreation, enhancing customer relationships and leveraging bilingual skills, as well as a crew member position at Qdoba Restaurant Corporation, focusing on efficiency in a fast-paced setting. Hissam M. holds a Bachelor of Science in Business Administration with a focus on Marketing from the University of Nebraska at Omaha, completed in May 2022.