Penny L.

Penny L. is an experienced Infrastructure Engineer currently working at NEC Software Solutions since June 2024. Previously, Penny served as a Cloud Engineer at UBDS from January 2023 to June 2024, contributing to the Infrastructure Operations Team to provide 24/7 customer support across various technology stacks. Prior roles include Service Delivery Analyst at cinch, where Penny focused on improving service management principles, and Operations Engineer at the BBC, handling Linux and Windows servers, web technologies, and incident management. Penny's career began at Vodafone as part of the Operations Service Desk team, providing customer support, and earlier experience includes working as a buying manager at Cash Generator, emphasizing strong customer service. Penny holds a Bachelor's degree in Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology from the University of Chester.