Karen Carlson

Karen Carlson has a strong work experience background in the healthcare industry. Karen currently serves as the Chief Operating Officer at Neighborhood Health Plan of Rhode Island since December 2021. Prior to this, they worked at Blue Cross & Blue Shield of Rhode Island for 15 years, holding the role of Managing Director of Claims from February 2014 to December 2021. In this role, they oversaw claims processing and managed timeliness, quality, and financial accuracy for various types of claims. Before that, they were a Senior Project Manager at Blue Cross & Blue Shield of Rhode Island from January 2006 to February 2014. Additionally, Karen worked as the Operations Director at Family Service of RI from 1998 to 2006.

Karen Carlson obtained a Project Management Certification from Bryant College in 2005. Prior to that, they pursued their Master's degree in Child and Youth Care Administration at Nova University from 1993 to 1995. Their educational background reflects their interests in project management and administration.