Dianna Worthington

Vice President, Training & Education at Neighborly

Dianna Worthington, CFE, has a diverse work experience spanning multiple industries. Dianna began their career as a Real Estate Agent at Kelly, Realtors in 2000 and worked in that role until 2003. Dianna then transitioned into the education sector, starting as an Elementary School Teacher at TCA - College Preparatory School from November 2001 to July 2007. Following that, they became the Secondary Vice Principal at the same school, where they provided oversight to school management, student activities, community relations, and personnel, while also serving as a High School Business Teacher from August 2007 to June 2009. Dianna continued their career in education as the Secondary Principal at Texas Christian Academy from July 2009 to January 2011.

In 2011, Dianna ventured into the franchise business and became a Franchise Business Consultant for Mr. Rooter®. Their role involved managing Mr. Rooter® training and serving as an ambassador between the franchisor and franchisees. Dianna held this position until August 2015. From August 2015 to January 2020, Dianna took on the role of Vice President Operations at The Grounds Guys, where they oversaw operations and aimed to grow successful and profitable franchisees. Dianna managed key staff and coordinated various responsibilities to support franchise growth.

Most recently, Dianna joined Neighborly® in January 2020 as the Director of Training - Franchise Operations. In this role, they provide leadership, support, and direction to build a world-class training experience for all franchise operations across Neighborly's family of brands. Dianna works cross-functionally to streamline and develop training systems, best practices, curriculum, and delivery methods to ensure effective training tools and experiences that drive peak performance.

Dianna Worthington, CFE, has a diverse educational background. Dianna obtained their Bachelor of Arts degree in Psychology and Human Relations from Trinity College, where they studied from 1988 to 1990. Prior to that, they attended CBC (year range: 1984-1987) and focused on Theology/Theological Studies, though they did not earn a degree at that time. Additionally, Dianna holds a Master of Arts degree in Business Administration from S.A.G.U.

In terms of certifications, they earned the designation of Certified Franchise Executive from the International Franchise Association in February 2014. Dianna also holds a certification as a Real Estate Broker/Sales Agent from Kelly, Realtors. Detailed information on the attainment month and year for the latter certification is unavailable.

Links


Timeline

  • Vice President, Training & Education

    October 1, 2023 - present

  • Director of Training Franchise Operations

    January, 2020

  • Vice President Operations The Grounds Guys

    August, 2015

  • Franchise Business Consultant

    February, 2011